PRIVACY NOTICE
Last updated May 14, 2026
This privacy notice for Charmify ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and share your information when you use our services ("Services").
Questions or concerns? Contact us at:
[email protected]SUMMARY OF KEY POINTS
What personal information do we process?
When you use our Services we may process personal information depending on how you interact with Charmify and the choices you make.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we receive information from third parties? We do not receive information from third parties.
How do we process your information?
We process your information to provide and improve our Services, process payments, and for security purposes.
Do we share information with anyone?
We share information only with specific third party service providers necessary to operate the app including Anthropic whose Claude AI powers our features.
How do we keep your information safe?
We have technical processes in place to protect your personal information. However no electronic transmission can be guaranteed 100% secure.1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us:
We collect personal information that you voluntarily provide when you use our Services including:Images and text you upload for conversation analysis
Email address if you contact us for support
Device information and identifiersSensitive Information:
We do not process sensitive information.
Payment Data:
All payment data is stored by Apple. You may find their privacy notice here:
https://www.apple.com/legal/privacy/data/en/app-store/
Application Data:
If you use our application we may collect the following:
Mobile Device Data: We automatically collect device information such as your mobile device ID model and manufacturer, operating system, version information, IP address, and information about the features of our application you accessed.
Push Notifications: We may request to send you push notifications. If you wish to opt out you may turn them off in your device settings.
Information automatically collected:
Log and Usage Data: Service related diagnostic usage and performance information our servers collect when you access the Services including your IP address device information browser type and activity information.
Device Data: Information about your device including IP address device identification numbers browser type hardware model and operating system.2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information to:Deliver and provide our Services to you
Process and manage your subscription
Respond to your inquiries and provide support
Send administrative information about our Services
Protect our Services through fraud monitoring and prevention
Identify usage trends to improve our Services
Comply with legal obligations3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We use the following third party service providers:Anthropic (Claude AI) — processes conversation data to generate AI responses. Data is processed in real time and not permanently stored by Anthropic.
RevenueCat — manages subscription and purchase data
Apple — processes all paymentsWe do not sell your personal data to any third parties.4. AI DATA DISCLOSURE
Charmify uses Claude AI by Anthropic to analyze your conversations and generate responses.
When you upload a screenshot or text:It is sent to Anthropic's servers
Used to generate your replies
Not permanently stored
Never sold to third partiesBy using Charmify you consent to your conversation data being processed by Anthropic's AI systems solely for the purpose of generating responses and coaching.
Anthropic processes your data in accordance with their privacy policy:
https://www.anthropic.com/privacy
We only send the minimum data necessary to generate your results. We never send data to Anthropic for advertising or marketing purposes.5. DO WE USE COOKIES AND TRACKING?
We use local storage on your device to save your usage history and app preferences.
We do not use third party advertising cookies or tracking pixels.6. HOW LONG DO WE KEEP YOUR INFORMATION?
Conversation data is processed in real time and not permanently stored on our servers.
Usage data is stored locally on your device and can be cleared anytime through app settings.
Subscription data is retained by RevenueCat for billing purposes.7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures including:Encrypted data transmission (HTTPS)
Secure server infrastructure
API key protection
Rate limiting to prevent abuseHowever no electronic transmission can be guaranteed 100% secure.8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from anyone under 18 years of age.
By using the Services you confirm you are at least 18 years old.
If you become aware of any data we may have collected from anyone under 18 please contact us at:
[email protected]9. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location you may have the following rights:Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to restrict processing of your data
Right to data portabilityTo exercise any of these rights please contact us at:
[email protected]10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. California Civil Code Section 1798.83 permits California residents to request information about categories of personal information we disclosed to third parties for direct marketing purposes.
If you are under 18 years of age and reside in California you have the right to request removal of unwanted data.
Contact us at:
[email protected]11. DO WE MAKE UPDATES TO THIS NOTICE?
Yes we may update this privacy policy from time to time. The updated version will be indicated by an updated date at the top of this notice.
We will notify you of significant changes through the app or by email.12. HOW CAN YOU CONTACT US?
Charmify
Email: [email protected]13. HOW CAN YOU REVIEW UPDATE OR DELETE YOUR DATA?
To request access to update or delete your personal information contact us at:
[email protected]
We will respond in accordance with applicable data protection laws.